SkySpecs

THE WORK

Most of the deployments were complex but manageable. Two of them nearly weren't.

Weeks before inspections were scheduled to go live in two target markets, we discovered that our proprietary hardware couldn't be imported into those regions. The contracts were signed. The revenue was real. And without a fix, both markets would deliver nothing.

There was no existing playbook for this.

I worked across internal ops, engineering, product, and analysis teams to figure out what was possible. The solution we landed on required sourcing compatible hardware purchased in-country, running third-party software we didn't own on that hardware, and then ingesting the resulting data into our platform through a handoff to our analysis, product, and engineering teams.

The third-party software belonged to a company that was in the process of shutting down.

I tracked down their employees directly, reached them on WhatsApp, and kept them engaged through the deployments, troubleshooting the software in real time, across time zones, at all hours, while coordinating simultaneously with local regulators and our in-country pilot vendors.

Both markets delivered. The engagements contributed to over $100K in revenue across the two regions within six months. Not because the path was clean, but because everyone involved refused to let the blockers win.

WHAT THIS REQUIRED

• Identifying a critical import regulation blocker weeks before go-live and pivoting the entire delivery approach

• Sourcing in-country hardware and third-party software as a replacement for proprietary systems

• Managing a live software dependency with a vendor that no longer formally existed

• Coordinating data ingestion across analysis, product, and engineering to bring non-native inspection data into the platform

• Working directly with local regulators and pilot vendors across multiple international markets

OUTCOMES

• $100K+ in revenue preserved and delivered across two markets that were weeks away from producing nothing

• Successful SaaS deployment across five international markets in one year

• A cross-functional delivery model built under regulatory and operational constraints that hadn't been encountered before